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Koolaburra FAQs
And Size Chart


Are Koolaburra® Australian-made sheepskin boots the same as "UGG® Australia" brand sheepskin boots?
No, absolutely not! In the U.S., "UGG® Australia" has been registered as a trademark, which is now owned by Deckers Outdoor Corporation. Koolaburra has no connection with Deckers Outdoor Corporation or its trademarks. Koolaburra's founders agreed in 2005 not to use that term to describe Koolaburra® Australian-made sheepskin boots.
What is the difference?
In short, Koolaburra footwear is actually Australian, while Deckers Outdoor Corporation's boots are mostly made in China.

There are many differences between Koolaburra® boots and Deckers Outdoor Corporation's boots, including:
  • Koolaburra® Classic boots feature removable insoles (like all of our boots and most of our slippers) for long-lasting comfort.
  • Koolaburra® Classic boots are hand-crafted with a unique pattern that creates a deep toe well and a firm fit across the arch, providing a superior fit as the sheepskin naturally stretches over time.
  • Koolaburra makes footwear exclusively in Australia.

All Koolaburra® footwear is made from top-quality double-face Australian Merino sheepskin. We never use lower grade "sheepskin linings" in our footwear. Try on a pair today, and let your feet feel the difference!
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Why is "made in Australia" important?
Real Australian sheepskin boots are made in Australia, and have been for generations - they are an Australian icon. No one knows sheepskin like Australian craftsmen with decades of experience. To make sure that your boots are really Australian, check for "Made in Australia" on the tag or the box. Many companies have manufactured imitations in China or elsewhere. These boots often say "Australia" on the boxes (or on the boots themselves). While this may be misleading, it is not illegal. U.S. and international trade laws do, however, protect the terms "Made in Australia" or "Australian Made" so that only genuine Australian boots can display that label. [back]
What is "double face" Merino sheepskin?
This term distinguishes true sheepskin boots from sheepskin linings. "Double face" sheepskin is sheepskin through and through: the outer surface of the boot is the sheepskin itself, and the inner surface is the wool, which is still attached to the skin. Koolaburra uses only top-grade double face Merino sheepskin in all of our footwear.

Some other constructions use non-Merino or other lower-grade "sheepskin linings" glued to cowhide or pigskin, or "wool linings" with the wool itself glued to cowhide or pigskin. Boots made in this manner do not have the breathability and comfort of true double face Merino sheepskin. [back]
What adult sizes are available for Koolaburra footwear, and which size should I buy?
Koolaburra footwear is only available in whole sizes. Since sheepskin will stretch and form to your fit over time, the initial fit should be snug but never uncomfortably so. We recommend buying your true U.S. size, or buying the next higher size if you normally wear a half size.

Please see the size chart below for the relationship between Australian sizes and U.S. Men's, U.S. Women's, and European sizes. Adult Koolaburra footwear sold in the U.S. is marked with both the U.S. Men's size and the U.S. Women's size.

Australia / UK
3
4
5
6
7
8
9
10
11
12
13
14
15
16
U.S. Men's / Unisex
4
5
6
7
8
9
10
11
12
13
14
15
16
17
U.S. Women's
5
6
7
8
9
10
11
12
13
14
European
36
37
38
39
40
42
43
44
46
47

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What kids' sizes are available for Koolaburra footwear, and which size should I buy?
Please see the kids' size chart to view the full infants and kids size ranges.

Infant
Toddler
Child
Junior
Baby Booties
1
2
3
4
Kids' Boots
5
6
7
8
9
10
11
12
13
1
2
3
4
Adult (Unisex)
4
5
6

Baby Booties

Koolaburra Baby Booties come in four sizes:

  • size 1 is for infants, normally newborns to 3 months;
  • size 2 is for 3 to 6 months;
  • size 3 is for 6 to 12 months; and
  • size 4 is normally for ~9 to 18 months.

Please note that there is some overlap and, of course, babies come in different sizes and grow at different rates. We hope these general guidelines are useful.

Kids’ Boots

Koolaburra kids’ boots come in U.S. children’s shoe sizes (whole sizes only). Kids’ boots start at size 5 and go through size 13, then start again at size 1 and go through size 4. (Size 5 is the smallest; size 1 is the next size larger than 13; size 4 is the largest.)

A kids’ 5 is for a very small child who may just be starting to walk, approximately 18 months of age. Once a child is wearing a kids’ 3, they are approaching adult sizing. Their age at this stage can vary widely.

The footbed of the kids’ size 3 boot is equivalent to an adult men’s 4 (women’s 5). The kids’ 4 is similarly equivalent to an adult men’s 5 (women’s 6). Please note that the kids’ boot is NOT identical to the adult boot: kids’ boots are shorter on the leg than the mid-calf adult boot. When a child grows out of a kids’ size 4, their next higher size will be an adult men’s 6 (women’s 7) in the classic short or tall style. [back]

Are special orders available?
Yes. Special Orders generally take 4-6 weeks to produce. The most common types of special orders are existing styles in colors that we do not normally stock. We also take special orders for Tatu designs on other colors (12-pair minimum) and for custom-embroidered words on Kettle Black boots. There is an extra cost associated with special orders; please contact us HERE for details.
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How should I care for my Koolaburra® footwear?
First and foremost, we strongly recommend protecting your boots with , especially in wet or snowy climates. Koolaburra repellant can be ordered HERE.

In addition, every owner of fine sheepskin footwear deserves an extra replacement insole. Swap the insoles out every couple of weeks, or more often if you wear the boots frequently. If necessary, remove and wash the insoles with Koolaburra® Sheepskin Shampoo with Lanolin, which freshens them and keeps the wool exquisitely soft. Regularly washing and replacing your insoles will keep your boots feeling great for years. Replacement insoles are HERE

If your footwear becomes soiled, we recommend professional cleaning by a reputable shoe repair shop. If you would prefer to clean them yourself, we recommend first attempting to remove any loose dirt or smudges with a very soft nylon bristle suede brush. Brush very gently -- never scrub. You may also hand-wash your footwear with Koolaburra® Sheepskin Shampoo with Lanolin, following the instructions on the bottle. Be careful to wash both entire boots, and wash the insoles separately. Never spot clean or scrub roughly. Dry slowly away from heat and sunlight. Some dye loss and temporary stiffening of the sheepskin is normal. For best results, apply Koolaburra® Water and Stain Repellant after washing.
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Do you have another question? Should we add to this list? Let us know!
 
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We are proud to be authorized Koolaburra dealers. The Koolaburra® trademark is owned by Koolaburra, Inc; Uggs®, Australia is owned by The Decker Outdoor Corporation.

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